Terms & Conditions

Booking Policy

- Reservation: Bookings must be made in advance, subject to availability.

- Check-in/Check-out: Standard check-in time is 3:00 PM and check-out is by 11:00 AM.

- Payment: Full payment or a deposit may be required at the time of booking.

- Cancellation: Cancellation policies vary; please refer to your booking confirmation for details.

- Occupancy: Cottages accommodate a maximum number of 2 guests as specified in the booking.

- Pets: Please inquire about pet-friendly accommodations, if available, prior to booking.

- Smoking: All cottages are non-smoking. Smoking is permitted only in designated outdoor areas.

- Damages: Guests are responsible for any damages to the cottage or its contents during their stay.

- House Rules: Guests must adhere to all resort rules and regulations for a peaceful and enjoyable stay.

- Additional Services: Extra amenities such as housekeeping, laundry, or meal services may be available for an additional fee.

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Cancellation Policy

- Refundable up to 7 days prior to the scheduled arrival date.

- Cancellations made within 7 days of the scheduled arrival date are non-refundable.

- For cancellations made within the refundable period, a full refund will be issued minus any applicable fees.

- No-shows and early departures are subject to the full reservation cost.

- Changes to the reservation dates are subject to availability and may incur additional charges. Changes must be made up to 2 days prior.

- Requests for cancellations must be made by phone call or via email.

- Refunds will be processed using the original method of payment.

- Any applicable taxes or fees are non-refundable.

- Yulo Kopa reserves the right to modify or update the cancellation policy at any time.

- By making a reservation, guests acknowledge and agree to abide by the cancellation policy.